Reviews ( 83 )
Reviews ( 83 )
There was a miscommunication with an online booking I had with Neva Home Cleaning. I'll admit I was pretty upset, I spoke to the owner she calmed me down and had very stellar customer service. Something so rare these days. I really appreciate the time she took and how responsive she was with emails. After Sonia came and cleaned our apartment was legitimately sparkling, it was cleaner than when we moved in! She organized items and took such good care of our home. This was booked as a one time cleaning, but we will use them again. They're a better price than other cleaning services and they do a world class job. Highly recommend. Over 6 years and 4 apartments later I have only trusted neva with cleaning my apartment. Every single one of the cleaners are prompt, respectful, and do an amazing job. The owner mila is always in communication. I have never had any issues or complaints and I've used their service at least 30x.
13 Mar 2024
I've tried several cleaners in my area. I've now used Neva 3x, and really won't choose anyone else. We had different cleaners each time (Lena, Marina and Galena), but each time has been fantastic. We typically clean our place ourselves, but there are times when we're too busy. Neva cleaners make put our cleaning to shame. I'm always amazed at how good a job they do and how nice the place looks. Highly recommended!
07 Mar 2024
25 Feb 2024
Have been using Neva for a few months now, always have been extremely satisfied with their service. Website makes it extremely easy to book- they take credit cards and I can tip upfront. Cleaners have been friendly, prompt and extremely thorough. Prices seem very fair/competitive.
15 Feb 2024
Prompt, communicate well if issues arise, do a great job cleaning.
08 Feb 2024
Easy to work with. Good value. Very thorough.
16 Jan 2024
Great cleaning company. They always show up on time and leave my house looking immaculate.
05 Jan 2024
From the scheduling call to the actual deep clean, Neva Home Cleaning was responsive, professional, punctual, and extremely thorough. Our home become a whole new level of spotless. Thank you!
05 Jan 2024
Neva Home Cleaning is the best company to deal with. All the assigned cleaners are amazing to work with. They are professional, punctual, do a great job. The pricing is fair. I highly recommend them!
05 Dec 2023
17 Nov 2023
08 Nov 2023
02 Nov 2023
Top notch service. I manage several apartments in NYC and I have never had such thorough top notch cleaners. Marina and Elena were the best. I now plan to use Neva on all apartment cleanings. Everything was spotless and shiny. I live in CT so I am a bit out of their service area or I would love to have them clean my home on a regular basis as well.
31 Oct 2023
I've been using Neva for over a year. They do great work: prompt, professional and flexible when needed. Note that the cleaning staff is often not fluent in English, but the owner certainly is and will accommodate any requests if you make them through their website or e-mail.
10 Oct 2023
They are great
28 Sep 2023
We used this for post-construction cleanup for our 1BR. It was absolutely worth it!
10 Sep 2023
05 Sep 2023
Best house cleaning service ever. My home is sparkling clean. Very very happy.
26 Aug 2023
need help
26 Aug 2023
I’ve never had a cleaning service but was referred to by another customer who has been using Neva since 2017. Luidmila was very responsive and the website was easy to use. It took the worry out of cleaning for me. I am fine doing light/general cleaning but will use Neva on a monthly basis on a go forward to make cleaning easier for me to maintain. Affordable, responsive, and quality work. Highly recommend.
18 Mar 2024